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Hiring Trends in the Hotel Industry Post-COVID-19: Human Resource Professionals’ Perspectives

Liu, Anthony
ScholarsArchive@JWU · Papers
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and-operationsbusinessbusiness-administrationhuman-resource-managementhuman-resources-managementmanagementorganizational-behaviortourism-and-travel
The U.S. hotel industry experienced severe workforce disruption following the COVID-19 pandemic, including layoffs, employee exits, persistent labor shortages, and shifting employee expectations (Baum et al., 2020; Ghani et al., 2022; Kwok, 2022; Liu-Lastres et al., 2023). Although hotels increased
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