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Tingkat Kepuasan Pasien terhadap Kualitas Pelayanan di Instalasi Farmasi Rumah Sakit Islam PKU Muhammadiyah Palangkaraya: Level of Patient Satisfaction on Service Quality at the PKU Muhammadiyah Islamic Hospital Pharmacy Installation in Palangkaraya

Mulyani, Evi
Jurnal Surya Medika (JSM) · Papers
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Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pasien terhadap kualitas pelayanan di Instalasi Farmasi Rumah Sakit Islam PKU Muhammadiyah Palangkaraya berdasarkan lima dimensi kualitas jasa. Metode penelitian ini bersifat deskripstif dengan jumlah populasi 700 orang. Jumlah sampel pada p
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