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AI Mediators Regulate Emotion and Create Value in Disputes

Hale, James et al.
arXiv (All) · Papers
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human-computer-interaction
In conflict and disputes, especially, emotion acts as a salient force in influencing outcomes. Prior work shows negative affect can obstruct collaborative behaviors, which typically lead to ``win-win'' outcomes. Thus, some suggest mediators may help regulate emotion and achieve joint gains. With the
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