Chatbot Facilitated Education on Child and Adolescent Abuse

The study aims to evaluate the effectiveness of chatbot-facilitated education (CFE) in assisting nursing personnel to prevent child and adolescent abuse and neglect (CAN). The main questions it aims to answer are: 1. Does applying CFE enhance nurses' intention to report CAN? 2. Does applying CFE improve nurses' attitudes toward reporting CAN? 3. Does applying CFE increase nurses' knowledge of CAN? Researchers will compare CFE to lecture-based teaching to verify if CFE can improve the nurses' competency of CAN. Participants will: 1. Attend a CAN course for about 1.5 hours. The experimental group will use CFE, and the control group will only receive lecture-based teaching. 2. Have the CAN course, comprised of two main subjects: "CAN" and "Nurses' Roles and Functions in CAN". 3. Receive the learning effect assessment at three different time points: before the course, one week after, and four weeks after.