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PeerOnCall: Implementing and Evaluating App-Based Peer Support in Canadian Fire Services

McMaster University · 2025
ClinicalTrials.gov · Datasets · License: Public Domain · 2025
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implementation-sciencemental-healthnaoccupational-health
The goal of this clinical trial is to test how best to implement a mobile peer support app called PeerOnCall in Canadian fire services. The main questions it aims to answer are: 1. Do firefighters use the app more with a structured implementation compared to standard implementation? 2. Does using the app improve mental health and workplace outcomes? Researchers will compare a standard implementation approach with basic onboarding to more structured implementation with weekly reminders, new content, and feedback reports to see if these features encourage more consistent app use. Participants will: 1. Use the PeerOnCall app to access private peer support and wellness resources. 2. Participate in surveys, interviews, and focus groups about their app experience and workplace environment.
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