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The Power of the Informal and Unspoken in Safety Practice

Hayes, Jan et al.
Springer Nature OA · Papers · License: CC BY 4.0
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industrial-organizationlogisticsorganizationsociology
Risk and safety are seen in most organizations as best managed by a combination of organizational structure, policies, standards, and processes working together to ensure that people are doing the right things. This codified view ignores important informal and unspoken practices that contribute to s
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