Just Design: Pasts, Presents, and Future Trajectories of Technology

Products and technologies reflect injustices in the world such as racism, sexism, and ableism. And all too often, they exacerbate those injustices in overt and insidious ways. How can we understand and address the harms brought forth by design and technology? Where is the nexus of accountability and justice? This field review begins with provisional definitions of design and justice, followed by an overview of scholarship that surfaces how technologies both create and worsen injustices. In response, it offers two necessary conditions for advancing social justice in and through design. The first is making design processes more inclusive through democratic strategies such as participatory and codesign methods. The second, which the review identifies as a major gap in research and practice, is recognizing design as a mode of practical ethical inquiry in ways that enables designers to deal with the inherent ethical uncertainty of design situations. In conclusion, the review outlines educational and institutional barriers to ethical design and offer suggestions for future investigation.