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“Atrás daquela blusa da polícia tem um ser humano”: experiências e trabalho emocional de policiais civis e penais de Minas Gerais

Letícia Bernardo Vitorino
Repositório Institucional da UFMG · Papers
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The policing profession is characterized by high levels of stress associated with constant exposure to risk, violence, and other occupational stressors, which may trigger intense emotional reactions and contribute to high rates of illness and emotional exhaustion. Emotional labor refers to the need
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