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Airline Safety Improvement Through Experience with Near-Misses: A Cautionary Tale

Madsen, Peter et al.
BYU ScholarsArchive · Papers
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and-operationsbusiness-administration
In recent years, the U.S. commercial airline industry has achieved unprecedented levels of safety, with the statistical risk associated with U.S. commercial aviation falling to 0.003 fatalities per 100 million passengers. But decades of research on organizational learning show that success often bre
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