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How People Use ChatGPT: Conversation-Level Evidence from India, Nigeria, Brazil, and Pakistan

Chowdhury, Shreyasi Roy et al.
arXiv (All) · Papers
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computers-and-societyhuman-computer-interaction
Public understanding of how people use LLM-based conversational AI assistants comes primarily from aggregate platform reports by OpenAI and Anthropic, which apply fixed taxonomies and inferred demographics to hundreds of millions of users and release only summary statistics that outside researchers
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