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Evaluation format, not model capability, drives measured triage failure in the assessment of consumer health AI

Navarro, David Fraile et al.
arXiv (All) · Papers
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artificial-intelligencehuman-computer-interaction
A recent Nature Medicine study reported that ChatGPT Health under-triages 51.6% of emergencies and concluded that consumer-facing AI triage poses safety risks. Its protocol, however, was an exam-style scaffold (forced A/B/C/D output, knowledge suppression, no clarifying questions) unlike how consume
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