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From Customer Churn to Student Attrition: Adapting Weighted Risk-Scoring Methodologies to Administrative Student Longitudinal Data

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educationhigher-education-policy
Postsecondary institutions, particularly broad-access regional public universities and community colleges, need earlier and fairer ways to identify students who may leave before completing a credential. Enterprise customer-success teams use multivariable models to anticipate customer attrition. This
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