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Specialized Human Capital in Professional Services: Task Specificity and Firm Performance

Cooper, Ryan et al.
BYU ScholarsArchive · Papers
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firm-performancehuman-capitalmarketing
Why do individuals and firms in professional services specialize, and how does itinfluence performance over time? Many studies have found performance benefits of worker specialization in production (Rosen 1983; Becker 1985; Becker and Murphy, 1992; Nagle and Teodoritis, 2019) as well as in labor mar
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