Publikasi Ilmiah STMIK Banjarbaru
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Pengukuran Kinerja Sistem E-Learning UNITOMO Menggunakan Framework ITIL V4
The E-Learning System of Dr. Soetomo University in Surabaya provides academic services for hybrid learning, also known as E-Learning. This system has been running for a long time and has received many complaints from users, such as server downtime during exams, repeated material uploads, and service
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