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Penerapan Metode User-Centered Design dalam Redesign UI/UX Aplikasi Mobile Transjakarta

Syah, Luthfia Masruroh et al.
Publikasi Ilmiah STMIK Banjarbaru · Papers
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The Transjakarta mobile application plays a vital role in supporting public transportation in Jakarta, but many users report poor usability, complicated navigation, and unintuitive interface design. Based on an initial survey involving 20 active users, the application scored only 26.8 on the System
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