Association Between Office Ergonomics, Work Organization, and Musculoskeletal Complaints in Medical Secretaries

Work-related musculoskeletal complaints are among the most common occupational health issues affecting healthcare staff, especially medical secretaries who spend long hours in sedentary positions and repetitive office tasks. This observational, cross-sectional study aims to investigate the relationship between office ergonomics, work organization, and musculoskeletal system complaints among medical secretaries. Participants will complete a structured questionnaire that includes demographic and occupational data, ergonomic and work organization characteristics (such as desk and chair setup, posture, computer use, and daily working hours), and self-reported measures of pain and well-being. Postural alignment will be evaluated using the New York Posture Rating Scale (NYPRS), while pain intensity will be assessed with the Visual Analog Scale (VAS). In addition, participants' physical activity level, disability score and stress level will be recorded to examine their potential influence on musculoskeletal symptoms. The study aims to determine whether poor ergonomic conditions, inadequate posture, low physical activity, and high stress are associated with increased musculoskeletal discomfort, particularly in the neck, shoulders, and lower back regions. This study is observational and does not include any intervention or experimental treatment. All participation will be voluntary, and data will be collected anonymously. The findings are expected to contribute to preventive strategies and ergonomic improvements to enhance occupational health and comfort among medical secretaries working in healthcare institutions.