Repositório Institucional da UFPB
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Design de serviço: desenvolvimento de um fluxo de mensagens por chatbot para acesso à informação voltada ao curso de Design da UFPB
The work presents the initiative to explore the difficulties faced by students of the Design course at the Federal University of Paraíba when using associated channels to obtain relevant information for their graduation. Identifying this opportunity, it is proposed to develop a service aimed at s
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