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AI Use in Swiss Public Administration: Lessons for Policymakers
other-public-affairspublic-affairspublic-policypublic-policy-and-public-administrationscience-and-technology-policysocial-and-behavioral-sciencessocial-work
This policy brief presents findings from the Swiss component of a global survey on AI in the public sector (2025–26), based on 411 responses from public employees. It shows frequent use of chatbots and AI assistants, perceptions of risk and opportunity that often coexist, and similar views at federa
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