Conceptio › Archive › ODU Digital Commons
ODU Digital Commons metadata only

More Than a Tool? How AI Design Shapes Customer Responses

Saffari, Elaheh
ODU Digital Commons · Papers
Open Source ↗
and-operationsbusiness-administrationmanagementmarketing
The first essay is a meta-analysis that provides the first systematic examination of how the AI–human gap in customer responses varies across customer journey stages, and how anthropomorphic design factors moderate this gap at each stage. Analyzing 1,425 effect sizes drawn from 401 studies reported
Conceptio Open Archive

Analyze & explore related research in Conceptio

Connect this record directly into your research workflow or AI agent. Explore citations across open repositories, query full text, and export structured proof bundles.

This document is indexed with metadata only: full text is not available in the archive for this record. Open the official source ↗

Related documents

Record · ID 1427107
Retrieved via Conceptio: every document is proof-bundled with source, license, and retrieval metadata.
Bring this data into your agent: Connect via MCP or API · 20 free credits to start · no card required
Read the Docs → · View CLI source on GitHub · Conceptio Open Knowledge Archive