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PR2355 - Digital Ombudsman — Public Service Ombudsman — Reply Limited

Public Service Ombudsman · UK Crown Commercial Service (Contracts Finder)
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PR2355 - Digital Ombudsman — Public Service Ombudsman — UK procurement notice (ocds-b5fd17-a56d959a-4e13-4ff7-b102-0a8a712d48a1)
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PR2355 - Digital Ombudsman

The contract is for the provision and support of a Digital Ombudsman cloud platform for the Public Service Ombudsman. It covers digital case management, citizen interaction, workflow and reporting, alongside implementation, configuration, integration, security, onboarding and ongoing support.

Buyer: Public Service Ombudsman | Supplier: Reply Limited | Procedure: Direct award | CPV 72200000: Software programming and consultancy services | Award value: 12100000 GBP | Status: complete | Published: 2026-10-26

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