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Talkative Enterprise Platform Licence via RM6116 — Durham County Council — Maintel Europe Limited

Durham County Council · UK Crown Commercial Service (Contracts Finder)
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Talkative Enterprise Platform Licence via RM6116 — Durham County Council — UK procurement notice (ocds-b5fd17-9d6d3433-8c82-4651-bbfc-a731fff6f3a9)
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Talkative Enterprise Platform Licence via RM6116

Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.

Buyer: Durham County Council | Supplier: Maintel Europe Limited | Procedure: Call-off from a framework agreement | CPV 32412100: Telecommunications network | Award value: 31950 GBP | Status: complete | Published: 2026-11-03

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