Beyond Automation: Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era

Beyond Automation: Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era | Zenodo Skip to main Communities My dashboard Log in Sign up Zenodo is currently experiencing slowness and intermittent outages due to heavy automated traffic from bots and AI crawlers. We are aware of the problem, and our team is focused on stabilizing the service. Thank you for your patience. Published May 7, 2026 | Version v1 Journal article Open Beyond Automation: Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era Authors/Creators TAN, Kwan Hong (Researcher) 1, 2, 3, 4 Show affiliations 1. University of West London 2. University of Suffolk 3. Singapore University of Social Sciences 4.

Graham International University Description The integration of generative and agentic artificial intelligence (AI) represents a profound technological disruption to contemporary organisational life. While previous literature has largely focused on productivity gains and task automation, this qualitative and theoretical paper examines the sociotechnical and psychological implications of AI integration on knowledge workers and organisational structures. Drawing on Weick's sensemaking theory and phenomenological perspectives on professional identity, this study explores how autonomous AI agents precipitate ontological insecurity among white-collar professionals and catalyse the emergence of the "AI-Form" organisation, wherein algorithmic coordination displaces middle management. Through a critical synthesis of empirical literature and qualitative case studies (2024-2026), the findings suggest that successful digital transformation requires organisations to manage identity threats, foster psychological safety, and implement human-in-the-loop governance. Practical recommendations are offered for resolving the automation-augmentation paradox and driving sustainable business model innovation. Files Beyond Automation - Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era.pdf Files (1.5 MB) Name Size Download all Beyond Automation - Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era.pdf md5:db5c66567a9186b51cfb560ee09ebcf5 1.5 MB Preview Download 67 Views 22 Downloads Show more details All versions This version Views Total views 67 67 Downloads Total downloads 22 22 Data volume Total data volume 32.6 MB 32.6 MB More info on how stats are collected.... Versions External resources Indexed in OpenAIRE Communities Keywords and subjects Keywords generative AI agentic AI AI-Form organisation digital transformation algorithmic governance sensemaking ontological insecurity social ontology professional identity identity disruption human–AI collaboration distributed cognition extended mind technostress epistemic uncertainty algorithmic authority organisational restructuring post-bureaucratic organisation EuroSciVoc Artificial intelligence MeSH Artificial Intelligence Artificial Intelligence/economics Artificial Intelligence/standards Artificial Intelligence/trends Artificial Intelligence/classification Artificial Intelligence/ethics Artificial Intelligence/history Artificial Intelligence/legislation & jurisprudence Artificial Intelligence/statistics & numerical data Details DOI DOI Badge DOI 10.5281/zenodo.20069533 Markdown [](https://doi.org/10.5281/zenodo.20069533) reStructuredText .. image:: https://zenodo.org/badge/DOI/10.5281/zenodo.20069533.svg :target: https://doi.org/10.5281/zenodo.20069533 HTML <a href="https://doi.org/10.5281/zenodo.20069533"><img src="https://zenodo.org/badge/DOI/10.5281/zenodo.20069533.svg" alt="DOI"></a> Image URL https://zenodo.org/badge/DOI/10.5281/zenodo.20069533.svg Target URL https://doi.org/10.5281/zenodo.20069533 Resource type Journal article Publisher British Research Review Languages English Rights License Creative Commons Attribution 4.0 International The Creative Commons Attribution license allows re-distribution and re-use of a licensed work on the condition that the creator is appropriately credited. Read more Copyright Copyright © 2026 Kwan Hong Tan Citation Export Technical metadata Created May 7, 2026 Modified July 8, 2026 Jump up About About Policies Infrastructure Principles Projects Roadmap Contact Blog Blog Support Help FAQ Developers REST API OAI-PMH Contribute GitHub Donate Funded by Powered by CERN Data Centre & InvenioRDM Status Privacy policy Cookie policy Terms of Use This site uses cookies. Find out more on how we use cookies Accept all cookies Accept only essential cookies

Related documents

• Critical Reflection and Governance of AI-Mediated Knowledge Work#651576
• Beyond Automation: Sensemaking, Ontological Insecurity, and the Emergence of the AI-Form Organisation in the Digital Era#717651
• Cognition as Infrastructure: Interface Collapse and the Rise of Ubiquitous Computational Access#78165
• Critical Reflection and Governance of AI-Mediated Knowledge Work / Sascha Donner ; Gutachter: Vivien Petras, Jesse Dinneen#664793
• Nodes of Differentiation: An Ontological Framework for Emergent Systems and AI#75079