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Value propositions during service mega-disruptions : Exploring value co-creation and value co-destruction in service recovery

Ioannis Assiouras et al.
HAL (France) · Papers · License: Open Access
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creationpractices
Co-création de valeur, Value co-creation, Practices, Méga-disruption des services, Value co-destruction, 0, Propositions de valeur, 1
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Record · ID 261951
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