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Search Search CSRC MENU Search Search Projects Publications Expand or Collapse Drafts for Public Comment All Public Drafts Final Pubs FIPS (standards) Special Publications (SP s ) IR (interagency/internal reports) CSWP (cybersecurity white papers) ITL Bulletins Project Descriptions Journal Articles Conference Papers Books Topics Expand or Collapse Security & Privacy Applications Technologies Sectors Laws & Regulations Activities & Products News & Updates Events Glossary About CSRC Expand or Collapse Computer Security Division Cryptographic Technology Software Security Group Hardware Security Group Security Engineering and Risk Management Applied Cybersecurity Division Cybersecurity and Privacy Applications National Cybersecurity Center of Excellence (NCCoE) National Initiative for Cybersecurity Education (NICE) Contact Us Information Technology Laboratory Computer Security Resource Center Publications NIST SP 800-35 Guide to Information Technology Security Services Share to Facebook Share to X Share to LinkedIn Share ia Email Documentation Topics Date Published: October 2003 Author(s) Tim Grance (NIST) , Joan Hash (NIST) , Marc Stevens (BAH) , Kristofor O'Neal (NIST) , Nadya Bartol (NIST) Abstract Organizations frequently must evaluate and select a variety of information technology (IT) security services in order to maintain and improve their overall IT security program and enterprise architecture. IT security services, which range from security policy development to intrusion detection support, may be offered by an IT group internal to an organization, or by a growing group of vendors. It is difficult and challenging to determine service provider capabilities, measure service reliability and navigate the many complexities involved in security service agreements.This guide provides assistance with the selection, implementation, and management of IT security services by guiding organizations through the various phases of the IT security services life cycle. This life cycle provides a framework that enables the IT security decision makers to organize their IT security effortsfrom initiation to closeout. The factors to be considered when selecting, implementing, and managing IT security services include: the type of service arrangement; service provider qualifications, operational requirements and capabilities, experience, and viability; trustworthiness of service provider employees; and the service provider's capability to deliver adequate protection for the organization systems, applications, and information. Organizations frequently must evaluate and select a variety of information technology (IT) security services in order to maintain and improve their overall IT security program and enterprise architecture. IT security services, which range from security policy development to intrusion detection... See full abstract Organizations frequently must evaluate and select a variety of information technology (IT) security services in order to maintain and improve their overall IT security program and enterprise architecture. IT security services, which range from security policy development to intrusion detection support, may be offered by an IT group internal to an organization, or by a growing group of vendors. It is difficult and challenging to determine service provider capabilities, measure service reliability and navigate the many complexities involved in security service agreements.This guide provides assistance with the selection, implementation, and management of IT security services by guiding organizations through the various phases of the IT security services life cycle. This life cycle provides a framework that enables the IT security decision makers to organize their IT security effortsfrom initiation to closeout. The factors to be considered when selecting, implementing, and managing IT security services include: the type of service arrangement; service provider qualifications, operational requirements and capabilities, experience, and viability; trustworthiness of service provider employees; and the service provider's capability to deliver adequate protection for the organization systems, applications, and information. Hide full abstract Keywords Computer security ; information security ; life cycle ; outsourcing business case ; security service ; service level agreement ; service provider ; total cost of ownership Control Families Assessment, Authorization and Monitoring ; Configuration Management ; System and Services Acquisition Documentation Publication: https://doi.org/10.6028/NIST.SP.800-35 Download URL Supplemental Material: None available Document History: 10/09/03: SP 800-35 (Final) Topics Security and Privacy acquisition , planning HEADQUARTERS 100 Bureau Drive Gaithersburg, MD 20899 X (link is external) facebook (link is external) linkedin (link is external) instagram (link is external) youtube (link is external) rss govdelivery (link is external) Want updates about CSRC and our publications? 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