Conceptio › Archive › Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer
Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputermetadata only

Analisis Kualitas Pelayanan dan Kepuasan Pelanggan Menggunakan SERVQUAL dan Kano pada PT Jokopi Indonesia Group

Muhamad Arkan Kusneadi et al.
Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer · Papers
Open Source ↗
customer-satisfactionservice-quality
customer satisfaction, kano model, service quality, servqual, strategy improvement
This document is indexed with metadata only — full text is not available in the archive for this record. Open the official source ↗
Record · ID 344844
Retrieved via Conceptio — every document is proof-bundled with source, license, and retrieval metadata.