PART 790—DESCRIPTION OF NCUA; REQUESTS FOR AGENCY ACTION Authority: 12 U.S.C. 1766, 1789, 1795f. Source: 58 FR 45431, Aug. 30, 1993, unless otherwise noted. § 790.1 Scope. This part contains a description of NCUA's organization and the procedures for public requests for action by the Board. Part 790 pertains to the practices of the National Credit Union Administration (NCUA) only and does not apply to credit union operations. § 790.2 Central and field office organization. (a) General organization. (b) Central Office. (1) The NCUA Board. (2) Secretary of the Board. (3) Asset Management and Assistance Center. (4) The Office of the Chief Financial Officer. (i) Agency-wide strategic planning, budget formulation, and performance reporting; (ii) The agency's financial management system and financial reporting functions; (iii) Procurement and facilities management to include various administrative responsibilities such as property management, mail services, graphics support, supply management, printing, and publications management; and (iv) Managing the operations of the Operating and Insurance Funds, including payroll, travel policies, revenue assessment, and dividend distributions. (5) Office of Examination and Insurance. (6) Office of the Executive Director. (7) Office of General Counsel. Federal Register, (8) The Office of Human Resources. (9) Office of the Chief Information Officer. (10) Office of the Inspector General. (11) Office of External Affairs and Communications. (12) Credit Union Resources and Expansion. (13) Office of Minority and Women Inclusion. (14) NCUA Central Liquidity Facility (CLF). et seq. (15) Office of Consumer Financial Protection. (A) The Division of Consumer Compliance Policy and Outreach; and (B) The Division of Consumer Affairs; (ii) The Office provides consumer financial services, including consumer education and complaint resolution; establishes, consolidates, and coordinates consumer financial protections within the agency; oversees the agency's fair lending examination program; and acts as the central liaison on consumer financial protection with other federal agencies. (16) The Office of Chief Economist. (17) The Office of Continuity and Security Management. (18) The Office of Business Innovation. (c) Field Offices. (1) Regional Offices. Region name Area within region Office address Eastern Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia 1900 Duke Street, Suite 300, Alexandria, VA 22314-3498. Southern Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, and Virgin Islands 4807 Spicewood Springs Road, Suite 5200, Austin, TX 78759-8490. Western Alaska, American Samoa, Arizona, California, Colorado, Guam, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Nevada, Utah, Washington, Wisconsin, and Wyoming 1230 West Washington Street, Suite 301, Tempe, AZ 85281. (ii) A Regional Director is in charge of each Regional Office. The Regional Director manages NCUA's programs in the Region assigned in accordance with established policies. A Regional Director's duties include: Directing examination and supervision programs to promote and assure safety and soundness; assisting other offices in chartering and insurance issues; managing regional resources to meet program objectives in the most economical and practical manner; and maintaining good public relations with public, private, and governmental organizations, federal credit union officials, credit union organizations, and other groups which have an interest in credit union matters in the assigned region. The Regional Director maintains liaison and cooperation with other regional offices of federal departments and agencies, state agencies, city and county officials, and other governmental units that affect credit unions. The Regional Director is aided by Associate Regional Directors. Each region is divided into examiner districts, each assigned to a Supervisory Credit Union Examiner; groups of examiners are directed by a Supervisory Credit Union Examiner, each of whom in turn reports directly to one of the Associate Regional Directors. (2) Office of National Examinations and Supervision. [58 FR 45431, Aug. 30, 1993] Editorial Note: For Federal Register www.govinfo.gov. § 790.3 Requests for action. Except as otherwise provided by NCUA regulation, all applications, requests, and submittals for action by the NCUA shall be in writing and addressed to the appropriate office described in § 790.2. This will usually be one of the Regional Offices. In instances where the appropriate office cannot be determined, requests should be sent to the Office of External Affairs and Communications. [58 FR 45431, Aug. 30, 1993, as amended at 84 FR 38850, Aug. 8, 2019]