PART 188—DOD ENVIRONMENTAL LABORATORY ACCREDITATION PROGRAM (ELAP) Authority: 15 U.S.C. 3701; Pub. L. 106-554, 114 Stat. 2763. Source: 81 FR 80998, Nov. 17, 2016, unless otherwise noted. § 188.1 Purpose. This part implements policy, assigns responsibilities, and provides procedures to be used by DoD personnel for the operation and management of the DoD ELAP. § 188.2 Applicability. This part applies to Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the Department of Defense, the Defense Agencies, the DoD Field Activities, and all other organizational entities within the DoD (referred to collectively in this part as the “DoD Components”). § 188.3 Definitions. Unless otherwise noted, these terms and their definitions are for the purposes of this part. Accreditation. Accreditation body (AB). Assessment. Change. Complaint. http://www.iso.org/iso/store.htm Contractor project chemist. http://www.acq.osd.mil/dpap/dars/dfars/changenotice/2008/20080303/223.7.pdf Corrective action response. Deficiency. Definitive data. http://www.dtic.mil/whs/directives/corres/pdf/471515p.pdf Environmental Data Quality Workgroup (EDQW) component principal. Errata sheet. Government chemist. Government oversight. International Laboratory Accreditation Cooperation (ILAC) mutual recognition arrangement (MRA). ILAC MRA peer evaluation. Project-specific laboratory approval. Quality system. Recognition. Revision. i.e., Scope of accreditation. § 188.4 Policy. It is DoD policy, in accordance with DoD Instruction 4715.15, to implement the DoD ELAP for the collection of definitive data in support of the Defense Environmental Restoration Program (DERP) at all DoD operations, activities, and installations, including government-owned, contractor-operated facilities and formerly used defense sites. § 188.5 Responsibilities. (a) Secretaries of the Military Departments and Director, Defense Logistics Agency (DLA). (1) Provide resources to support project-specific government oversight for the collection of definitive data in support of the DERP. (2) Provide resources to support project-specific laboratory approvals, if required. (b) Secretary of the Navy. § 188.6 Procedures. (a) DoD ELAP Overview Introduction. http://www.denix.osd.mil/edqw/upload/QSM-V4-2-Final-102510.pdf (ii) DoD ELAP was developed in compliance with 15 U.S.C. 3701 (also known as the “National Technology Transfer and Advancement Act”). Support and guidance was provided by the National Institute of Standards and Technology, following procedures used to establish similar programs for other areas of testing. The DoD ELAP supports implementation of section 515 of Public Law 106-554, “Treasury and General Government Appropriations Act, 2001” and Office of Management and Budget Guidance, “Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated by Federal Agencies” (67 FR 8452) as implemented by Deputy Secretary of Defense Memorandum, “Ensuring Quality of Information Disseminated to the Public by the Department of Defense.” (iii) Using third party ABs operating in accordance with the international standard ISO/IEC 17011:2004(E), “Conformity Assessment—General Requirements for Accreditation Bodies Accrediting Conformity Assessment Bodies” (available for purchase at http://www.iso.org/iso/store.htm (A) Promotes interoperability among the DoD Components. (B) Promotes fair and open competition among commercial laboratories. (C) Streamlines the process for identifying and procuring competent providers of environmental laboratory services. (D) Promotes the collection of data of known and documented quality. (2) Authority. (3) Program requirements. (ii) The DoD ELAP applies to: (A) Environmental programs at DoD operations, activities, and installations, including government-owned, contractor-operated facilities and formerly used defense sites. (B) Permanent, temporary, and mobile laboratories regardless of their size, volume of business, or field of accreditation that generate definitive data. (iii) Participation in the program is voluntary and open to all laboratories that operate under a quality system conforming to ISO/IEC 17025:2005 and Deputy Under Secretary of Defense for Environmental Security Memorandum, “DoD Quality Systems Manual for Environmental Laboratories.” Laboratories may seek accreditation for any method they perform in accordance with documented procedures, including non-standard methods. Laboratories are free to select any participating AB for accreditation services. (iv) To participate in DoD ELAP, ABs must be U.S.-based signatories to the ILAC MRA and must operate in accordance with ISO/IEC 17011:2004(E). (4) Program oversight. http://www.denix.osd.mil/edqw/upload/USA004743-10-Signed-Memo-to-DASs-DLA-DoD-Envir-Data-Quality-Workgroup-Charter-1Oct10-1.pdf (i) Provides coordinated responses to legislative and regulatory initiatives. (ii) Responds to requests for DoD Component information. (iii) Develops and recommends department-wide policy related to sampling, testing, and quality assurance for environmental programs. (iv) Implements and provides oversight for the DoD ELAP. (v) Includes technical experts from the Military Services and DLA as well as an EDQW component principal (voting) member from each of the Military Services. (vi) Specifies the EDQW Navy principal, Director of Naval Sea Systems Command (NAVSEASYSCOM) 04XQ(LABS), serve as EDQW chair. (b) Maintaining the DoD QSM General. (i) The DoD QSM remains current in accordance with ISO/IEC 17025:2005. (ii) Minimum essential requirements are met. (iii) Requirements are clear, concise, and auditable. (iv) The DoD QSM will efficiently and effectively support the DoD ELAP. (2) Procedures Annual review. e.g., (ii) Ongoing review. (iii) Issuances. (A) Correspondence. (B) Errata sheets. (C) Changes. ( 1 ( 2 (D) Revisions. i.e., ( 1 ( 2 ( 3 ( 4 ( 5 (3) Continual improvement. (4) Data and records management. http://doni.daps.dla.mil/SECNAV%20Manuals1/5210.1.pdf (c) Recognizing ABs General. (A) Use the procedures in this paragraph to evaluate and recognize third-party ABs in support of the DoD ELAP. (B) Develop and maintain the application for recognition, the conditions and criteria for recognition and related forms, and review submitted AB applications for completeness and compliance with DoD ELAP requirements. (ii) The DoD EDQW chair, following consultation with and concurrence by the EDQW component principals, grants or revokes AB recognition in accordance with this paragraph. (2) Limitations. (3) Procedures. (A) Application for recognition. (B) Signed acceptance of the conditions and criteria for DoD ELAP recognition. (C) Electronic copy of the AB's quality systems documentation. (D) Copy of the most recent ILAC MRA peer evaluation documentation. (ii) If necessary to complete the review, the DoD EDQW will request additional documentation from the applicant. (iii) The EDQW component principals will review the application package for compliance with requirements. Prior to granting recognition, the EDQW component principals must unanimously concur that all application requirements have been met. (iv) Once the EDQW component principals have completed review of the application package, the DoD EDQW chair will notify the AB, either granting recognition or citing specific reasons for not doing so ( i.e., (v) Once recognition has been granted, the DoD EDQW chair will post the name and contact information of the AB on DENIX. (vi) With unanimous concurrence, the EDQW component principals may revoke recognition if the AB: (A) Violates any of the conditions or criteria for recognition. (B) Fails to operate in accordance with its documented quality system. (vii) Should it become necessary to revoke an AB's recognition, the DoD EDQW chair will notify the AB stating specific reasons for the revocation and remove the AB's name from the list of DoD ELAP-recognized ABs. (viii) If recognition is revoked, the AB must immediately cease to perform all DoD ELAP assessments. (ix) ABs who have been denied recognition, or ABs whose recognition has been revoked, may appeal that decision. (A) Within 15 calendar days of its receipt of a notice denying or revoking recognition, the AB must submit to the DoD EDQW chair a written statement with supporting documentation contesting the denial or revocation. (B) The submission must demonstrate that: ( 1 ( 2 (x) The DoD EDQW will have up to 30 calendar days to review the appeal and provide written notice to the AB either accepting the appeal and granting, or restoring, recognition, or explaining the basis for denying the appeal. (4) Continual improvement. (5) Data and records management. (d) Performing government oversight General. (2) Limitations. (A) Offer specific advice to the laboratory regarding the development or implementation of quality systems or technical procedures; (B) Offer specific advice or direction to assessors or peer evaluators regarding accreditation processes, assessment procedures, or documentation of findings; or (C) Impede assessors, peer reviewers, or laboratory personnel in any way during the performance of their work, including technical procedures, document reviews, observations, interviews, and meetings. (ii) If, during the course of an assessment, questions by laboratory personnel or assessors are directed to DoD personnel, personnel must limit responses to specific text from the DoD QSM or published FAQs. DoD personnel must not render opinions regarding interpretation of the DoD QSM. If there are questions about the DoD QSM that require interpretation, DoD personnel must advise the assessor to contact the AB who may, if necessary, contact the DoD EDQW chair for a coordinated response. (iii) If DoD personnel observe any evidence of inappropriate practices on the part of assessors or laboratory personnel during the course of the assessment, they must record the observations and notify the DoD EDQW chair immediately (inappropriate practices are identified in the DoD QSM). DoD personnel must not call either the laboratory's or the assessor's attention to the specific practice in question. (3) Personnel qualifications. (i) Meet the government chemist or contractor project chemist requirements contained in the USD(AT&L) Memorandum, “Acquisitions Involving Environmental Sampling or Testing Services.” (ii) Have a working knowledge of the DoD QSM requirements and be familiar with environmental test methods and instrumentation. (iii) Obey all laboratory instructions regarding health and safety precautions while in the laboratory. (4) Procedures. (ii) Once an assessment or peer review has been scheduled, the EDQW component principals will determine if DoD oversight of the activity will be performed. The goal will be to observe a representative number of activities for each AB. (iii) The EDQW component principals will provide the DoD EDQW chair the names of personnel from their respective DoD Components who will participate in the oversight. (iv) The DoD EDQW chair will provide the AB with contact information for the oversight personnel. (v) If two or more DoD personnel are scheduled to monitor the assessment, the DoD EDQW chair will designate a lead that will be responsible for compiling an oversight report. (vi) The lead for the oversight activity will request a copy of the assessment plan from the AB's lead assessor and distribute it to other oversight personnel. (vii) The lead will review the assessment plan to determine the scope of accreditation and ensure that oversight personnel are assigned to monitor a cross-section of the assessment. (viii) Persons performing oversight will review previous oversight reports, if available, for the particular AB and assessors performing the assessment. (ix) Observing all health and safety protective measures, oversight personnel must accompany the assessor(s) as they witness procedures and conduct interviews, taking care not to interfere with the assessment. (5) Reporting. (i) The DoD EDQW chair will provide copies of the report to the EDQW component principals for review. (ii) After review by the EDQW component principals, the DoD EDQW chair will provide a summary of the oversight report to the AB performing the assessment. (6) Handling disputes. (i) In the event the laboratory and the AB are unable to resolve a disagreement concerning the interpretation of the DoD QSM, either the laboratory or the AB may request the DoD EDQW provide an interpretation of the DoD QSM. The DoD EDQW chair will provide a written response to the laboratory and the AB providing the DoD authoritative interpretation of the DoD QSM. No review of this interpretation will be available to the laboratory or the AB. (ii) The DoD EDQW will not consider or take a position on requests by either a laboratory or an AB on a dispute concerning accreditation of the laboratory. (7) Continual improvement. (i) Review the ABs' assessment reports and the DoD oversight reports to evaluate the thoroughness, consistency, objectivity, and impartiality of the DoD ELAP assessments. (ii) Compare assessment reports across laboratories, ABs, and assessors. (iii) Compare DoD ELAP findings to findings from previous assessments. (iv) Identify opportunities for continual improvement of the DoD ELAP. (v) Meet with ABs on an annual basis to review lessons learned and identify additional opportunities for continual improvement of the DoD ELAP. (8) Data and records management. (e) Conducting project-specific laboratory approvals General. (i) The required method, matrix, or analyte is not included in the scope of accreditation for any existing DoD ELAP-accredited laboratories. (ii) The required method, matrix, and analyte combination is included in the scope of accreditation for an existing accredited laboratory; however, the laboratory is unable to meet one or more of the project-specific measurement performance criteria. (2) Limitations. (ii) The DoD EDQW will not perform project-specific laboratory approvals in cases where one or more DoD ELAP-accredited laboratories capable of meeting project-specific requirements are available. (iii) The project-specific laboratory approval is a one-time approval, the specific terms of which will be outlined in the approval notice issued by the DoD EDQW. (3) Personnel qualifications. (4) Procedures. (ii) If, after review of the QAPP, the DoD EDQW determines that an existing DoD ELAP-accredited laboratory is available to provide the required services, the laboratory contact information will be provided to the project manager requesting assistance. (iii) If, after review of the QAPP, the DoD EDQW determines that no existing DoD ELAP-accredited laboratory is available to provide the required services, the DoD EDQW will: (A) Work with the project team to determine whether the use of alternative procedures by an existing DoD ELAP-accredited laboratory is feasible; (B) Determine if the required services can be added to the scope of accreditation of an existing DoD ELAP-accredited laboratory; or (C) Work with the project team to identify a candidate laboratory for project-specific laboratory approval. (iv) If a project-specific approval is needed, the DoD EDQW will: (A) Determine the type of assessment required (on-site, document review, etc.). (B) Determine if additional funding is required to support the assessment. If additional funding is required, the DoD EDQW will provide a cost estimate and work with the project manager to establish funding. (v) If the DoD EDQW determines that a project-specific laboratory approval is warranted and resources (including funding and technical expertise) are available to support the assessment, the DoD EDQW chair will coordinate with the EDQW component principals to appoint an assessment team with appropriate technical backgrounds. (vi) The DoD EDQW chair will designate an assessment team leader. The assessment team leader will: (A) Request the documentation needed to perform the assessment. (B) Assign responsibilities for individual members of the assessment team, if appropriate. (C) Coordinate the document reviews. (D) Lead the assessment team in the performance of the on-site assessment, if required. (E) Provide a report to the DoD EDQW chair. The report will identify whether: ( 1 ( 2 ( 3 (vii) The DoD EDQW chair, with concurrence by the EDQW component principals, will issue a report to the project manager and laboratory detailing the results of the assessment and any deficiencies that must be corrected prior to granting a project-specific laboratory approval. (viii) Upon receipt of the laboratory's corrective action response, if required, the assessment team will: (A) Review the laboratory's corrective action response for resolving the deficiencies. (B) Provide the EDQW component principals with a final report describing the resolution of findings and containing recommendations on whether to grant the project-specific laboratory approval. (ix) The DoD EDQW chair, with concurrence by the EDQW component principals, will prepare a report for the DoD project manager describing the results of the assessment and the status and terms of the project-specific laboratory approval. Information about project-specific laboratory approvals will not be posted on Web sites listing DoD ELAP-accredited laboratories. (5) Continual improvement. (6) Data and records management. (f) Handling complaints General. (i) Complaints by any party against an accredited laboratory. (ii) Complaints by any party against an AB. (iii) Complaints by any party concerning any assessor acting on behalf of the AB. (iv) Complaints by any party against the DoD ELAP itself. (2) Limitations. (i) Do not address appeals by laboratories regarding accreditation decisions by ABs. Appeals to decisions made by ABs regarding the accreditation status of any laboratory must be filed directly with the AB in accordance with agreements in place between the laboratory and the AB. (ii) Are not designed to handle allegations of unethical or illegal actions as described in paragraph (d)(2)(iii) of this section. (iii) Do not address complaints involving contractual requirements between a laboratory and its client. All contracting issues must be resolved with the contracting officer. (3) Procedures. i.e., (ii) Upon receipt of the complaint, the DoD EDQW chair will assign a unique identifier to the complaint, send a notice of acknowledgement to the complainant, and forward a copy of the complaint to the EDQW component principals. (iii) In consultation with the EDQW component principals, the DoD EDQW chair will make a preliminary determination of the validity of the complaint. Following preliminary review, the actions available to the DoD EDQW chair include: (A) If the DoD EDQW chair determines the complaint should be handled directly between the complainant and the subject of the complaint, the DoD EDQW will refer the complaint to the laboratory, or AB, as appropriate. The DoD EDQW will notify the complainant of the referral, but will take no further action with respect to investigation of the complaint. The subject of the complaint will be expected to respond to the complainant in accordance with their established procedures and timelines. A copy of the response will be provided to the DoD EDQW. (B) If insufficient information has been provided to determine whether the complaint has merit, the DoD EDQW will return the complaint to the complainant with a request for additional supporting documentation. (C) If the complaint appears to have merit and the parties to the complaint have been unable to resolve it, the DoD EDQW will investigate the complaint and recommend actions for its resolution. (D) If available information does not support the complaint, the DoD EDQW may reject the complaint. (E) If the complaint alleges inappropriate laboratory practices or other misconduct, the DoD EDQW chair will consult legal counsel to determine the recommended course of action. (iv) In all cases, the DoD EDQW will notify the complainant and any other entity involved in the complaint and explain the response of the EDQW to the complaint. (4) Continual improvement. (5) Data and records management.