49 CFR Part 1251 — Railroad Service Data Reporting
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PART 1251—RAILROAD SERVICE DATA REPORTING Authority: 49 U.S.C. 1321 and 49 U.S.C. 11145. Source: 91 FR 25153, May 8, 2026, unless otherwise noted. § 1251.1 Definitions. The following definitions apply to this part: Affiliated companies Bad order cars Cut-off time Delivery Designated destination Industry spot and pull Manifest traffic Original estimated time of arrival OETA Planned service window Service window Shipment Time of arrival § 1251.2 Service metrics reporting. All Class I rail carriers shall report to the Board on a weekly basis, in a manner and form determined by the Surface Transportation Board (Board), the data described in this section. Each Class I rail carrier shall provide, with its initial data submission, a document explaining its methodology for deriving the data. If a carrier's methodology changes, the carrier shall file an updated methodology document with the first data submission that reflects the methodology change. The Director of the Board's Office of Economics may require a carrier to revise its methodology and submit revised metrics for past periods to ensure data quality and utility. The service metrics in this section apply only to the data collection contemplated under this part. (a) Original estimated time of arrival OETA metric. (2) OETA applicability. (b) Industry spot and pull (ISP) ISP metric. i.e., (i) Failure to spot a constructively placed railcar that has been ordered in by the cut-off time applicable to the customer for a planned service window shall be included as a failure in calculating the ISP metric. This includes “spot on arrival” railcars ( i.e., (ii) Failure to spot a “spot on arrival” railcar for a planned service window shall be included as a failure in calculating the ISP metric if the railcar arrived at the local yard that services the customer and was ready for local service before the cut-off time applicable to the customer. (iii) If a Class I rail carrier cancels a service window, other than at the shipper's or receiver's request, each planned spot or pull from the cancelled service window shall be included as a failure in calculating the ISP metric. (iv) When a rail customer causes a Class I rail carrier to miss a spot or a pull during a planned service window, those spots or pulls will not be considered failures in calculating the ISP metric. (2) ISP applicability.
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