Date: 17th November 2025
REVISED REQUEST FOR EXPRESSIONS OF INTEREST
(CONSULTING SERVICES -FRAMEWORK AGREEMENT - FIRMS SELECTION)
Country: Rwanda
Project: Rwanda Digital Acceleration Project
Loan No./Credit No./ Grant No.: 7000-RW
ASSIGNMENT TITLE: RECRUITMENT OF SPECIALIZED TRAINING PROVIDERS TO DELIVER SPECIALIZED COURSES FOR THE PUBLIC WORKFORCE IN THE ICT SECTOR IN RWANDA UNDER THE FRAMEWORK AGREEMENT
Reference No : RW-RISA-446508-CS-QCBS (2.3)
The Government of Rwanda (GoR) has received US$200 million in funding from the World Bank and Asian Infrastructure Investment Bank for a ‘Digital Acceleration Project,’ which became effective in 2022 (henceforth referred to as ‘the Project’).[1] The Project aims to increase access to broadband and selected digital public services and strengthen the digital innovation ecosystem. The project will expand digital adoption, bringing more Rwandans online, by addressing the major barriers that dampen demand for digital services and by spearheading a series of innovative digital access and inclusion initiatives. The Project will also enhance Government’s digital service capabilities, equipping the Government with the ability to harness the power of big data and scale e-services based on shared digital standards, platforms, and infrastructure, leveraging critical enabling digital platforms and data-driven solutions to improve the efficiency of public service delivery and expand the adoption of digitally enabled services. Finally, the Project will increase Rwanda’s capacity to support digitally enabled innovation by strengthening the local entrepreneurship ecosystem, supporting tech firms to move from start-ups to growth, and by developing Rwanda’s digital talent base.
The Rwanda Information Society Authority (RISA) has received financing from the World Bank toward the cost of Rwanda Digital Acceleration Projection, and intends to apply part of the proceeds for consulting services related to Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement
The consulting services ("the Services") for Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement include deliver of advanced trainings to the technical and support workforce in the ICT sector of the Government of Rwanda for approximately 500 individuals in various specializations courses under a framework agreement for a period of one year renewable twice upon satisfactory performance.
The training scope is divided into 9 independent lots, with each lot focusing on a specific area for skill needs. To ensure diversity and specialized focus, no single company is permitted to bid on more than 5 lots. This approach aims to promote fairness, encourage a wider range of expertise, and allow for the participation of multiple firms with unique strengths in specific training areas.
The Terms of Reference (TOR) for the primary procurement stage for the assignment are attached to this request for expressions of interest.
The Rwanda Information Society Authority now invites eligible consulting firms ("Consultants") to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are:
Certificate of incorporation for all firms
Joint venture agreement and power of attorney where applicable
The firm shall submit at least Two (2) recommendation letters or certificates of good completion from previous clients for similar assignments corresponding to each LOT applied for.
While detailed evaluation of staff profiles and experience will occur at the RFP stage, the firm should provide a high-level summary of the core technical team’s relevant experience and expertise for each Lot applied for.
The firm shall outline its strategy for certifying trainees according to relevant industry-recognized standards. The narrative should indicate the specific certification bodies or frameworks to be used and how they ensure international recognition and quality assurance
Specific information for each LOT are detailed in the Terms of Reference (TOR)
Individual biodata shall not be evaluated at the shortlisting stage and the shortlist will contain minimum of 5 firms to 8 firms.
The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s "Procurement Regulations for IPF Borrowers" July 2020 Borrowers" November 2020 ("Procurement Regulations"), setting forth the World Bank’s policy on conflict of interest.
Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected.
A Consultant will be selected in accordance with the Framework Agreement arrangements described in the Procurement Regulations and to be specifically set out in the Request for Proposals.
Further information can be obtained at the address below during office hours from 09:00 to 1700 hours local time.
Expressions of interest must be delivered in a written form on below email on or before 25th November 2025 at 05:00pm Local time.
Francine UWANYIRIGIRA
Chief Finance Officer (CFO)
Telecom House, 8 KG 7 Ave, Kacyiru, Kigali. Boulevard de l’Umuganda3rd Floor, Wing B, Room No 2
Tel; +250788642036/+250783716232
Email: [email protected] and copy [email protected]
TERMS OF REFERENCE
Recruitment of Specialized Training Providers to Deliver Specialized Courses for the Public Workforce in the ICT Sector in Rwanda under the Framework Agreement
Project: Digital Acceleration Project
Contract type: Consultancy Services (firm or consortium)
Estimated duration: 12 months (framework contract) renewable twice upon satisfactory performance
Location: Rwanda
BACKGROUND
Country context
The Government of Rwanda (GoR) has put ICT at the centre of its social and economic transformation agenda, positioning digital transformation as the catalyst to accelerate the achievement of the country’s development goal.
Rwanda’s Vision 2050 articulates the long-term strategic development direction of the Country as a pathway that will lead the Country to the living standards of upper middle income by 2035 and high-income countries by the year 2050. A key pillar of the strategy is " Human Development" which projects a significant population increase and the imperative to undertake essential investments in human capital development and economic reforms so that the Country can have a healthy, well-educated, and highly skilled labour force that is gainfully employed. A sizeable portion of the labour force is expected to work for the public sector thus the important need for continuous training, upskilling and reskilling.
To bridge the skills gap and meet the demands of a growing economy, Rwanda's second National Strategy for Transformation (NST2) is designed to accelerate socio-economic progress by "Developing Skills for the Future." The strategy focuses on preparing Rwandans for a digital future, with ambitious goals to equip one million coders and train 500,000 people in advanced ICT skills, ensuring Rwanda remains competitive in the global digital economy by 2029.
As part of their mandate, the Ministry of ICT and Innovation (MINICT) and Rwanda Information Society Authority (RISA) have to play a critical role in leading the implementation of the National ICT Policy and Strategy in Rwanda, streamlining research, innovation, and infrastructure investment, including the digitization of government services. RISA’s core mandate also includes strengthening the institutional and human capacities of IT professionals in selected domains, such as IT professional courses and other essential skills, to ensure staff are equipped with the necessary skills.
Digital Acceleration Project
The Government of Rwanda (GoR) has received US$200 million in funding from the World Bank and Asian Infrastructure Investment Bank for a ‘Digital Acceleration Project,’ which became effective in 2022 (henceforth referred to as ‘the Project’).[1] The Project aims to increase access to broadband and selected digital public services and strengthen the digital innovation ecosystem. The project will expand digital adoption, bringing more Rwandans online, by addressing the major barriers that dampen demand for digital services and by spearheading a series of innovative digital access and inclusion initiatives. The Project will also enhance Government’s digital service capabilities, equipping the Government with the ability to harness the power of big data and scale e-services based on shared digital standards, platforms, and infrastructure, leveraging critical enabling digital platforms and data-driven solutions to improve the efficiency of public service delivery and expand the adoption of digitally enabled services. Finally, the Project will increase Rwanda’s capacity to support digitally enabled innovation by strengthening the local entrepreneurship ecosystem, supporting tech firms to move from start-ups to growth, and by developing Rwanda’s digital talent base.
The Project is led by the Ministry of ICT and Innovation (MINICT), with the Rwanda Information Society Authority (RISA) serving as the lead implementing agency. A dedicated Project Implementation Unit (SPIU) has been established at RISA to support implementation.
Support for Specialized Training in Advanced ICT Trainings for the Public Workforce
The Country’s vision for 2050 acknowledges digital transformation as a central enabler towards achieving its objectives including access to high-quality broadband and achieving living standards of upper-middle income country by 2035 and high-income country by 2050.
The Rwanda Digital Acceleration Project (RDAP) which aims to accelerate the country-wide digital transformation presents an opportunity for the GoR to address existing skills gap. To effectively address the challenges related to digital skills within the workforce, the Project has allocated investments dedicated to comprehensive capacity building and change management to create a cadre of digitally savvy government leaders, IT professionals and service users, ensuring that all key stakeholders are equipped to navigate and implement the digital transformation successfully.
The relevance and alignment of the Plan for Training Professionals working in the public sector to RDAP’s goals are apparent in the Plan’s objectives of increasing ICT proficiency and certification of all professionals (in public and private sectors) as well as increasing the critical mass of ICT experts for domestic and export needs. The proposed trainings respond to the interventions for capacity building planned under RDAP, which among others are expected to provide specialized trainings for high-level Government officials and trainings of government IT professionals.
In addition, the proposed trainings are aligned with the National Digital Skills Framework (NDSF), which is a comprehensive framework that was designed as both a benchmark and a strategic roadmap to foster a digitally competent society that can contribute to and benefit from Rwanda's growing digital landscape. The framework also outlines clear and well-defined standards for digital proficiency, ensuring that both the general public and the workforce are prepared to navigate and leverage digital tools effectively. These standards encompass a broad range of competencies, including the ability to use digital devices proficiently, develop strong information and data literacy, communicate effectively through digital means, engage in secure digital transactions, create digital content, maintain online safety and security, and solve complex problems using digital solutions. By setting these standards, the NDSF aims to foster a digitally competent society that can contribute to and benefit from Rwanda's growing digital landscape.
Furthermore, RDAP was developed in line with the World Bank Rwanda Country Partnership Framework, especially its Objective 1 related to improving Human Capital through interventions focused on advancing digital literacy as well as advanced and highly specialized digital skills. This alignment supports the roadmap of the Training for Professionals working in the ICT sector which aims at increasing the ICT proficiency of the IT workforce in the public and private sectors
OBJECTIVES
RISA is seeking to hire consultancy firm(s) to deliver advanced trainings to the technical and support workforce in the ICT sector of the Government of Rwanda for approximately 500 individuals in various specializations courses under a framework agreement for a period of one year renewable twice upon satisfactory performance .
The training scope is divided into 9 independent lots, with each lot focusing on a specific area for skill needs. To ensure diversity and specialized focus, no single company is permitted to bid on more than 5 lots. This approach aims to promote fairness, encourage a wider range of expertise, and allow for the participation of multiple firms with unique strengths in specific training areas.
The scope of services, consulting team profiles, reporting requirements, and other particulars of the assignment are indicated below:
SCOPE OF WORK & EXPECTED DELIVERABLES
The selected firm(s) will be required to carry out the following tasks as part of the assignment:
Lot Number & Name
Description and Scope of Work
Deliverables and Outcome expected
ALL Lots general requirements
● Implement a structured training plan to suit the needs of the Ministry of ICT, RISA and the digital economy of Rwanda.
● Certify trainees to the relevant Industry Standards
● Content Provisioning: Provide content and training materials in hard or soft copies, access to curriculum (online or books),
● Labs Infrastructure: The training approach must align with industry requirements, ensuring that for IT specialized courses, the firm has the necessary infrastructure in place (Labs) (See section F for more details).
Develop a structured training plan to suit the needs of the MINICT and RISA
Content Development and Training Materials
Inception report
Mid-term report
Final report
Lot-1 IT INFRASTRUCTURE
Description:
This lot aims to provide comprehensive training in IT infrastructure management, covering network and system administration, data center management, and cloud technologies. Participants will gain skills in configuring and maintaining physical and virtual environments, securing IT assets, and optimizing network and cloud resources. This training is designed to ensure participants are well-prepared to support organizational IT needs, manage infrastructure scalability, and maintain high standards of security and availability. The training should also prepare participants to be proficient in designing, deploying, and managing SDN environments, preparing them for roles in further network engineering, administration, and architecture.
Scope of Work :
Identify participants' roles and skill levels, and align them with appropriate modules covering network, systems, and cloud administration.
Foundational
Cover essential networking principles, including protocols, IP addressing, subnetting, and the OSI model.
Teach foundational skills in operating system management, file systems, and user account management, focusing on both Linux and Windows platforms.
Introduce cloud concepts such as virtualization, cloud deployment models (IaaS, PaaS, SaaS), and key providers (Azure, AWS, Google Cloud).
Cover essentials of Enterprise SDN Implementation and Open Networking Foundation (ONF) including SDN architecture, SDN controllers, and integration with traditional networks.
Intermediate
Train on configuring and maintaining networks, managing firewalls, VPNs, routers, and switches, and performing basic troubleshooting.
Cover skills in data center operations, including power management, environmental control, and hardware configurations.
Provide training on cloud service setup, resource management, and cloud security practices, with hands-on experience in virtualized environments.
Provide core knowedge on advanced configuration of SDN controllers, OpenFlow programming, and network orchestration.
Advanced
Focus on high-level network configurations, VLANs, network segmentation, and advanced routing.
Cover server management, automation (e.g., PowerShell, Bash scripting), system monitoring, and backup strategies.
Teach participants to design, deploy, and manage complex data center and cloud environments, including hybrid solutions that combine on-premises and cloud resources.
Emphasize security best practices across networks, systems, and cloud infrastructure, ensuring compliance with industry standards.
Provide in-deep knowledge in the design and implementation of scalable SDN architectures, in-depth OpenFlow expertise, and multi-vendor interoperability.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
RHSA: Red Hat System Adminl
AZ-900- Azure fundamentals
ITIL 4 Foundation
LPIC1: Essentials
ITIL 4 Practice Manager
Business Continuity Associate (ABCP)
Fortinet Fundamentals
Juniper Associate (JNCIA)
Juniper Special JNCIS-Cloud
Cloud Developer
Cloud Application Architecture
SDN Foundations
Intermediate
LPIC1: Lunix Professional
AZ-104- Azure Administrator
RHCE: Red Hat Certified Engineer
Cisco CCNP-Enterprise
ITIL 4 Managing Professionals
Business Cont Manager (CBCM)
Fortinet Associate & Professionals
Firepower Next Gen Firewall
Juniper Specialist (JNCIE)
Core SDN Knowledge
Advanced
CompTIA Cloud
LPIC2: Lunix Professional
MS100-101: Enterprise Admin
AZ-400: Azure DevOps Engineer
AZ-140: Azure Virtual Desktop
AZ-305: Azure Solutions Architect
Cisco CCNP DevNet
Cisco CCIE Enterprise
Cisco CCDE Design Expert
ITIL 4 Strategic Leader
Data Recovery Engineer (CDRE)
Fortinet Engineer & Expert
Juniper Professional (JNCIP)
Cisco CCNP-Data Center
Juniper Professional JNCIP-Cloud
AZ-204 Azure Developer Associate
DP-203 Azure Data Engineer
Juniper Expert JNCIE-Cloud
Cisco CCIE Data Center
AZ-305 Azure Solutions Architect
AZ-400 Azure DevOps Engineer
Core SDN Knowedge
Advanced SDN Certifications
Lot-2:
SOFTWARE DEVELOPMENT
Description :
This lot aims to develop a comprehensive skill set for software professionals across all stages of the software lifecycle. The training covers core competencies in software development, database management, mobile and web application development, DevOps, software architecture, messaging protocols, and quality assurance. Participants will gain hands-on experience with various programming languages, frameworks, and tools, preparing them to create, deploy, maintain, and test scalable applications across multiple platforms.
Scope of Work :
Identify participants' roles and skill levels, and align them with appropriate courses covering software development, database management, mobile and web application development, DevOps, software architecture, messaging protocols, and software testing and quality assurance.
Foundational Training :
Programming and Development : Cover fundamental programming skills (Python, Java, JavaScript), data structures, and algorithms.
Application Development : Introduce participants to mobile (Android, iOS) and web (HTML, CSS, JavaScript) development principles, covering both front-end and back-end skills.
DevOps Essentials : Provide foundational DevOps skills, including version control (Git), scripting, and CI/CD principles.
Intermediate and Specialized Skills :
Software Architecture : Teach core architecture concepts, such as microservices, middleware, and serverless designs.
Database Administration : Provide intermediate knowledge of MySQL, PostgreSQL, NoSQL, and cloud-based databases, emphasizing data management and retrieval for software applications.
Messaging & Communication Protocols: Train on protocols and tools for real-time messaging (MQTT, RabbitMQ, Kafka), essential for scalable, asynchronous applications.
Software Testing & Quality Assurance : Cover intermediate testing principles and tools, from automated testing to security and performance testing, aligning with quality standards.
Advanced Training :
DevOps and CI/CD Advanced : Teach advanced CI/CD pipeline management, containerization (Docker, Kubernetes), and deployment strategies.
Complex Architecture and Cloud Integration : Guide participants through enterprise architecture solutions, cloud integration, and container orchestration for building resilient and scalable systems.
Advanced Software Testing and Quality Assurance : Offer training on advanced testing strategies, including penetration testing, security audits, and automated QA for robust software delivery.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
Front End developer
Back End developer
Full Stack developer
API Development (RESTful, GraphQL)
Typo3 Foundations/
Linux/Unix,
Scripting (e.g., Python, Bash),
Version control (e.g., Git),
CI/CD Principles (e.g., Jenkins)
AZ-204 Azure Developer Associate
DP-203 Azure Data Engineer
AWS Certified DevOps Engineer
Database Management (MySQL, PostgreSQL)
UI/UX (Principles & Tools)
Android Development
iOS Developer
Intermediate Flutter, React Native
Concept & Protocols (MQTT…)
Testing Principles & Tools
Tester Foundation (CTFL)
Intermediate
Containers: Docker, Kubernetes
CI/DC Tools: GitLab, Jenkins,
Source Code Control: Git, GitLab
Monitoring: Nagios, Grafana, ELK
Configuration: Chef, Ansible
AZ-305 Azure Solutions Architect
AZ-400 Azure DevOps Engineer
Google Cloud DevOps
Kubernetes Administrator (CKA)
Docker Certified Associate (DCA)
Jenkins Engineer (CJE)
MySQL Developer
PostgreSQL Professional
Backend and API
Integration Deployment and App Store
RabbitMQ
Apache Kafka
Typo3 Expert
APIs and RESTful Services
Domain Driven Design
Microservices and Serverless
Middleware and ESB
ETL Processes and Tools
Software Tester Associate (CAST)
Software Tester Advanced (CTAL)
Software Tester Engineer (CSTE),
Software Quality Manager (CMSQ)
Advanced and Expert
Design complex CI/CD systems
CI/CD tools,
Containerization, Orchestration
MongoDB
MySQL Cloud Service
NoSQL
Graph Databases
Data Warehousing
Business Intelligence
Integration with Applications
Agile Test (CAT)
Security & Penetration Tester
Mobile Application Tester (CMAT)
API Testing
Test Automation Engineer (CTAL)
Performance Tester (CPT)
Lot-3:
DATA SCIENCE
Description:
To provide participants with data science skills, from data analysis and visualization to advanced topics such as machine learning and big data.
Scope of Work:
Deliver structured courses in data analytics, machine learning, and big data at foundational level, intermediate level, expert level.
Provide hands-on projects involving data mining, predictive analytics, and deep learning at foundational level, intermediate level, expert level.
Offer certification in popular data science tools and methodologies at foundational level, intermediate level, expert level.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
Programming: Python, R
Business Analytics
Data Analysis
ToolBoxes
Intermediate
Text Mining/NPL
Data Visualization
Data Munging
Data Ingestion
Big Data
Advanced
Predictive Analytics
Data Product Manager
Data Architect
Data Streaming
Machine learning
Lot-4: Emerging Technologies
Description:
This lot provides in-depth training in emerging technologies, including Blockchain, Artificial Intelligence (AI), Internet of Things (IoT), and Augmented/Virtual Reality (AR/VR). Participants will develop the technical and practical knowledge required to design, deploy, and manage solutions utilizing these technologies, preparing them to contribute to innovative projects across industries. Training will cover foundational concepts, advanced applications, and real-world use cases, enabling participants to harness these technologies for digital transformation.
Scope of Work:
Identify participants' roles and skill levels and align them with appropriate courses covering a wide range of emerging technologies.
Foundational
Blockchain Essentials : Introduce core blockchain concepts, cryptography, distributed ledgers, and foundational programming for blockchain applications.
AI Fundamentals : Cover the basics of machine learning, data analysis, and AI ethics, providing hands-on experience with AI toolkits like Python, R, and TensorFlow.
IoT Basics : Teach core IoT principles, including device programming, sensor integration, and data communication protocols (e.g., MQTT).
AR/VR Introduction : Provide a foundation in 3D graphics, AR/VR development platforms (e.g., Unity, Unreal Engine), and basic programming for immersive technologies.
Intermediate
Blockchain Development : Focus on smart contract programming, blockchain platforms (Ethereum, Hyperledger), and blockchain security principles.
AI Applications : Train on intermediate machine learning and data science skills, including natural language processing, image recognition, and deep learning.
IoT System Design : Teach participants to design IoT architectures, data management, and cloud integration for scalable IoT solutions.
AR/VR Development : Offer intermediate skills in AR/VR application development, 3D modeling, and animation to create interactive, immersive experiences.
Advanced Blockchain : Cover blockchain architecture, security, and advanced cryptography, equipping participants to design enterprise blockchain solutions.
AI Specialization : Train on advanced AI techniques, such as reinforcement learning, AI for robotics, and AI ethics/security for critical applications.
IoT in Industry 4.0 : Focus on advanced IoT applications, including edge computing, IoT security, and industrial IoT solutions.
AR/VR Advanced Applications : Provide hands-on training in mixed reality (MR) development, AR/VR AI integration, and real-time application in sectors like training, healthcare, and education.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
Programming: Python, R
Business Analytics
Data Analysis
Intermediate
Machine Learning (PyTorch, TensorFlow)
Deep Learning
Advanced
AI in Computer Vision
AI for Robotics
Natural Language Processing
Deep Reinforcement Learning
AI Ethics
AI Security and Privacy
Beginner & Entrant
Programming: Python, R, C, C++
CompTIA Network+
CompTIA Cloud
Communication Protocols (MQTT)
Data Analytics and Visualization
Business Analytics
Data Analysis
Intermediary
Edge Computing
Deep Learning
IoT System Design
Advanced & Expert
IoT Applications in Industry 4.0
IoT Security
IoT Cloud Integration
Lot-5: SECURITY
Description:
To provide training in cyber security, covering topics such as vulnerability assessment, ethical hacking, information security, and cyber defense strategies.
Scope of Work:
Deliver practical and theory-based training on various aspects of cyber security, from foundational concepts to advanced threat detection and response.
Offer hands-on training in penetration testing, incident handling, and forensic examination.
Ensure participants achieve certifications in recognized security standards and methodologies.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
CompTIA Security+,
Ethical Hacker (CEH)
Information Security Manager (CISM)
Information Security Foundation (GISF)
Information Systems Security (CISSP)
Intermediate
Incident Handler (GCIH)
Forensic Examiner (GCFE)
Information Systems Control (CRISC)
Certified Information Systems Auditor (CISA)
Secure Software Lifecycle (CSSLP)
Application Penetration Tester (GWAPT)
Advanced
Enterprise Vulnerability Assessor (GEVA)
Web Application Defender (GWEB)
Intrusion Analyst (GCIA)
Cloud Security Automation (GCSA)
Windows Security Administrator (GCWN)
International Privacy Professional-CIPP
Information Privacy Manager-CIPM
Secure Coding for Software Developers (CSCSD)
Lot-6: PROJECT MANAGEMENT
Description:
To provide participants with the skills necessary for project management, covering frameworks such as PMI, PRINCE2, and Agile methodologies.
Scope of Work:
Deliver structured training in project management principles, tools, and techniques.
Provide practical projects to help participants understand project lifecycle management and resource allocation.
Facilitate certification for participants in internationally recognized project management standards.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
Project Management Associate (CAPM)
CompTIA Project+
PMI Agile Practitioner (PMI-ACP)
PRINCE2 Foundation
Intermediate
PRINCE2 Practitioner
PRINCE2 Agile Practitioner
Advanced & Expert
Project Management (PMP)
Program Management (PgMP)
Portfolio Management (PfMP)
Business Analysis (PMI-PBA)
Organization Project (PMI-OPM)
PRINCE2 Agile Practitioner - Advanced
CSM (Certified Scrum Master)
Business Analysis (PMI-PBA)
Lot-7 BUSINESS ANALYSIS
Description:
To provide participants with skills in business process modeling, analysis, and re-engineering, with a focus on agile methodologies and business process management.
Scope of Work:
Offer training on process modeling tools and techniques such as BPMN and UML.
Provide hands-on projects that involve business analysis and process re-engineering.
Guide participants through certification in agile business practices and software modeling.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Foundation
Process Modelling and Workflow Design (BPMN)
UML Software Modelling
UML Professional 2 (OCUP 2),
BPM Advanced (OCEB 2)
UI/UX Design
Intermediate & Advanced
Business Process Re-engineering
Advanced & Experts
Lot-8:
SOFT SKILLS
Description:
To provide essential soft skills training for personal and professional development, helping individuals improve communication, leadership, teamwork, and problem-solving abilities.
Scope of Work:
Delivery training emphasizes practical communication, leadership, and teamwork exercises.
Offer hands-on activities to build public speaking, presentation, and emotional intelligence skills.
Help participants develop self-leadership, adaptability, and conflict resolution techniques.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
Teamwork,
Self-leadership,
Embracing change,
Communication,
Problem Solving,
Public speaking mastery,
Presentation Skills,
Motivation,
Delegation,
Emotional Intelligence
Lot-9
ADMINISTRATION AND SUPPORT FUNCTIONS
Description:
This lot provides specialized training across key support functions—Finance, Communications and Visibility, Public Relations, Human Resources, and Monitoring & Evaluation—each crucial to effective organizational operations. Training will focus on department-specific skills, equipping participants to enhance financial stewardship, brand management, talent development, and performance monitoring. By building competencies in each area, this lot ensures that participants can support and drive the organization’s objectives while fostering a cohesive, responsive operational structure.
Scope of Work :
Identify participants' roles and skill levels and align them with appropriate courses covering finance, Human Resource, M&E, Legal, Public Relations (PR), Communication, Visibility and Branding.
Foundational
Finance Essentials: Cover foundational concepts in budgeting, financial planning, and risk management, emphasizing sound financial practices for organizational stability.
Public Relations Basics: Introduce participants to core PR skills, including content creation, media relations, and social media management for consistent and positive brand communication.
Human Resources Fundamentals: Provide training in basic HR practices such as recruitment, onboarding, and employee engagement, building a solid base for effective HR management.
Monitoring & Evaluation Foundations: Focus on M&E principles, such as data collection methods, performance tracking, and report generation to monitor program impact and outcomes.
Intermediate
Advanced Financial Management: Train participants in resource allocation, financial analysis, and compliance with financial standards, enhancing financial oversight.
Strategic PR and Campaign Management: Develop skills in campaign strategy, digital PR, and stakeholder engagement to strengthen the organization’s public presence.
HR Operations and Policy Implementation: Teach participants intermediate HR skills in performance evaluation, employee relations, and policy application for a well-managed workforce.
M&E Systems and Data Analysis : Provide intermediate training in M&E systems, focusing on data management, analysis techniques, and use of software tools for accurate performance assessment.
Communication, Visibility, and Branding : Provide a comprehensive understanding of communication strategies, techniques for enhancing visibility, and effective branding practices to build and maintain a strong brand identity.
Advanced :
Strategic Finance : Equip participants with skills in financial forecasting, budgeting, and advanced risk management to guide departmental finance strategy.
Crisis Management and Reputation Building : Provide advanced training in crisis communication, reputation management, and high-level PR strategy for safeguarding the organization’s brand.
HR Leadership and Workforce Strategy : Focus on organizational development, workforce planning, and HR metrics, preparing participants for leadership in HR.
M&E Strategy and Impact Evaluation : Train participants in designing M&E frameworks, impact evaluation, and advanced data interpretation to support strategic decision-making.
Successful delivery and Provision of Certification for the following indicative course which include, but are not limited to:
FINANCE
Certified ISO 31000 Lead Risk Manager
Advanced Financial Management Course for Project Accountants in Government
HUMAN RESOURCE(HR)
PHRi (Professional Human Resource International)
SHRM (Strategic Human Resource Management)
CPHRM (Certified Professional in Human Resource Management)
Public Relations (PR), Communication, Visibility and Branding
Principles of Effective Communication
Branding Fundamentals
Protecting Brand Integrity
Communication Channels and Platforms
Developing a Communication Plan
Crafting Compelling Content
Content creation & story telling
Design softwares (Photoshop, Indesign, Illustrator, Adobe premier pro, After effects, canva)
Building an Online Presence
Social media & Digital Campaigns management
Collaborations and Partnerships
Measuring Visibility and Impact
Certified Public Relations Professional (CPRP)
Professional photography
Monitoring & Evaluation
Certified Monitoring and Evaluation Professional (CMEP)
Results-Based Monitoring and Evaluation (RBM&E)
Certified Strategic Manager (CSM)
PROCEDURES FOR REPORTING
The firm(s) will be required to submit reports and deliverables to the RDAP Project Coordinator through the assigned SPIU Specialist and RISA focal point from the user department, who will be communicated later.
The reports should include:
Progress reports at key milestones of the training program
A final report summarizing the outcomes, including the number of participants trained, attendance lists, trainees report card, certifications awarded and overall feedback.
LOCATION
The firm(s) selected must be available to work in Rwanda (e.g. through in-person work trips). Joint ventures or sub-contracting between firms that can deliver international good practices to Rwanda and firm(s) that can deliver expertise on the local Rwandan context are encouraged. Having at least one team member, especially the Lead Trainer, in Rwanda for the duration of the assignment is strongly encouraged to facilitate the training delivery.
REQUIREMENT FOR THE TRAINING CENTER
The training provider must offer comprehensive course content, which includes delivering training materials in both hard or soft copies and providing access to the additional resources and references either online or through physical books. Additionally, the training provider must prepare the trainees for the certification exams according to relevant industry standards, ensuring they are well-equipped with recognized qualifications. To align with industry requirements, particularly for IT-specialized courses, the training approach must include adequate labs infrastructure, ensuring that the necessary facilities are in place to enhance practical learning and skill development. The following are the requirements for the training center to be eligible to offer the proposed training, they must include but not limited to:
Location and Space: The training center must be in an easily accessible area, ideally near major roads, to facilitate convenient access for trainees. The facility should include separate rooms designated for various functions such as training, and relaxation areas to support a comprehensive learning environment. Additionally, a parking area should be provided to accommodate all trainees. Furthermore, enough toilets for both male and females will be considered.
Classroom/Training Room Setup: The training center must be equipped with furniture that includes desks, chairs, and tables designed to accommodate long training sessions without causing discomfort. Audio-visual equipment such as projectors, screens, or interactive whiteboards, along with sound systems if needed, should be available to enhance presentations and interactive learning. Whiteboards and other writing surfaces should be provided for effective instruction and presentations. Proper air conditioning and ventilation are will also be considered to ensure a comfortable environment for trainees.
Labs
Infrastructure: The training center must be equipped with high-speed internet. A sufficient number of computers must be available, equipped with up-to-date software tailored to the specific training needs. For more advanced courses, such as those in data science, AI, or software development, the computers should have high specifications, including at least 16GB of RAM, SSDs, powerful CPUs (e.g., Intel i7 or higher), and discrete GPUs. Additionally, technical support should be readily available to assist with trainees to access the labs whenever needed including evening and weekends.
Restrooms: Clean and well-maintained restrooms for all genders are a must to support the comfort and convenience of all participants.
Course Content and Learni