Project Name Caribbean Digital Transformation Project (CARDTP)
Loan/Credit/Grant No. IDA Credit #6682-LC
Assignment Title: Consultancy for the Development of a Government of Saint Lucia (GOSL) Secure Wallet with Digital Payment and Integration Solutions
Reference No: LC-DPS-513171-CS-QCBS
Country: Saint Lucia
1. Background The Government of Saint Lucia has received financing from the International Development Association (IDA) (the "Bank") in the form of a Credit toward the cost of the Caribbean Digital Transformation Project. The Ministry of the Public Service, Transport, Information and Utilities Regulation, as the implementing agency, intends to apply a portion of the proceeds of the Credit to eligible payments under the contract for the Consultancy for the Development of a Government of Saint Lucia Secure Wallet with Digital Payment and Integration Solutions.
2. Objective of the Assignment The objective of the assignment is to design, develop and implement a secure Government of Saint Lucia Government Secure Wallet with an integrated Digital Payment System, secure document-management capabilities and integration with relevant Government services and platforms.
3. Scope of the assignment To deliver this objective, the Consultant will be required to undertake a comprehensive set of technical, operational, and regulatory activities, including the following:
Conduct detailed requirements gathering and analysis to inform system design and functional specifications.
Develop the overall system architecture and technical design for the Government Wallet and digital payment solution.
Build secure, scalable mobile and web applications supporting wallet functions and digital payments.
Integrate the solution with existing government platforms, including digiGov and the National Authentication Framework.
Implement secure digital payment capabilities and related documentmanagement features.
Incorporate cybersecurity, privacy, and dataprotection controls aligned with international standards.
Establish business continuity and disaster recovery arrangements for the solution.
Deliver user training, operational guidance, and structured knowledgetransfer activities.
Provide warranty support to ensure stability and performance during the initial operational period.
Prepare all necessary documentation and support the Government of Saint Lucia in securing regulatory approval for the Government Wallet, including assessment of the FinTech legal and regulatory framework to ensure compliance with existing laws and policies
Deploy the solution within the hosting infrastructure provided by the Client, including servers, storage, networking, virtualization platform, and operating systems, and configure all required components to ensure full operational readiness
4. Duration of the assignment The estimated duration of the Services is 50 weeks.
5. Shortlisting Criteria Interested Consulting Firms will be shortlisted based on the following criteria:
i. At least five (5) years of proven experience in the design, development and implementation of digital payment platforms, Government Secure Wallets or comparable FinTech solutions.
ii. Demonstrated experience integrating ICT or payment systems with government platforms, databases or service portals, including the use of application programming interfaces (APIs) and authentication services.
iii. Proven experience in developing and deploying secure, scalable web and mobile applications with strong user-experience and interoperability features.
iv. Demonstrated capacity to implement secure solutions aligned with internationally recognized standards, including PCI DSS, ISO/IEC 27001, ISO 20022 or equivalent standards.
v. Successful completion of at least three (3) assignments of similar scope and complexity, such as national-level payment systems, e-government platforms or enterprise-level systems-integration assignments.
vi. Demonstrated experience delivering assignments for public-sector clients in the Caribbean, the Organization of Eastern Caribbean States (OECS) or comparable jurisdictions.
vii. Prior experience managing assignments financed by international development partners, such as the World Bank, Caribbean Development Bank or United Nations Development Programme, will be considered an advantage.
Interested Consulting Firms must provide sufficient information to demonstrate that they possess the required qualifications and relevant experience to perform the Services. The information submitted should include:
a) a profile of the firm and a description of its core business;
b) details of relevant experience in digital payment platforms, Government Secure Wallets, FinTech solutions, secure mobile and web applications, government-system integration and cybersecurity;
c) descriptions of comparable assignments, including the name of the client, country, scope of services, contract period, completion status and contact information for verification; and
d) details of any proposed joint-venture member or sub consultant and the nature of the proposed association.
Key Experts will not be evaluated at the shortlisting stage. Therefore, individual experts’ CVs are not required with the Expression of Interest.
A firm may submit an Expression of Interest (EOI) individually if it considers itself fully qualified to undertake the assignment. Consultants may also form a joint venture or sub consultancy with other firms should they wish to enhance their qualifications and capacity.
The Attention of interested Consultants is drawn to paragraphs 3.16 and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers (July 2016, revised), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Quality and Cost-Based Selection method set out in the World Bank Procurement Regulations for IPF Borrowers. Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by Midnight, EST, Monday September 7, 2026
Further information can be obtained at the address below during office hours:
Project Manager Caribbean Digital Transformation Project (CARDTP) Division of Public Sector Modernization Ministry of the Public Service, Transport, Information and Utilities Regulation William Peter Boulevard, Castries, St. Lucia Tel: (758) 468-1408 / 468-1407 Email: [email protected]. Copied to [email protected]
The detailed Terms of Reference (TOR) for this assignment are annexed to this Request for Expressions of Interest (REOI) for ease of reference.