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Bridge Jurnal Publikasi Sistem Informasi Dan Telekomunikasi
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Analisis Kepuasan Nasabah terhadap Kualitas Pelayanan di Pegadaian UPC Balamoa Menggunakan Metode Servqual: Studi Kasus: Pegadaian UPC Balamoa
customer satisfaction, pegadaian upc balamoa, service quality, servqual, simple linear regression
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