HOS0069 - Digital Delivery Partner Work Page A — HOUSING OMBUDSMAN — xSolutions365Limited T/A Create Future
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HOS0069 - Digital Delivery Partner Work Page A
The Housing Ombudsman (HOS) is considering options to recommission its patchwork of customer-facing software, introducing an integrated customer 'front door' that better supports existing and future strategic priorities, including the possibility of a major expansion of its service to the Private Rented Sector (PRS). The project directly supports the following strategic aims listed in the 26/27 business case and 2030 corporate strategy. To help define the requirements and understand the potential of a new suite of digital tools, HOS require the support of a Digital Delivery Partner who can facilitate and complement our in-house knowledge and expertise.
Buyer: HOUSING OMBUDSMAN | Supplier: xSolutions365Limited T/A Create Future | Procedure: Call-off from a framework agreement | CPV 73300000: Design and execution of research and development | Award value: 249250 GBP | Status: complete | Published: 2026-09-03
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