Incumbent Advantage: Brand Bias and Cognitive Manipulation Dynamics in LLM Recommendation Systems
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[2606.17443] Incumbent Advantage: Brand Bias and Cognitive Manipulation Dynamics in LLM Recommendation Systems Skip to main content Search Submit Donate Log in Computer Science > Artificial Intelligence arXiv:2606.17443 (cs) [Submitted on 16 Jun 2026 ( v1 ), last revised 10 Oct 2026 (this version, v3)] Title: Incumbent Advantage: Brand Bias and Cognitive Manipulation Dynamics in LLM Recommendation Systems Authors: Xi Chu , Yupeng Hou View PDF HTML (experimental) Abstract: Large language models (LLMs) are becoming a major way for consumers to find products, but we do not yet understand how brands compete in this new channel. We study brand dynamics in LLM recommendations using skincare products -- a category where consumers cannot easily judge quality before buying and must rely on brand reputation -- across three commercial LLMs (GPT-4o-mini, Claude Sonnet, Gemini 3 Flash), with a robustness check on search goods. In three experiments, we find: (1) a Conditional Monopoly where well-known brands get recommended 100% of the time (IAI = 10.0) when all products have the same specifications, but this dominance disappears with less than a +0.1-star rating advantage for a competitor; (2) authority-style marketing language, including fabricated clinical-evidence claims, breaks this monopoly at a Bias Surplus Value equal to +0.17 rating points, with each model responding differently; and (3) a social dilemma in multi-brand GEO competition: when all brands adopt the same optimization strategy, individual payoff falls from +0.802 to +0.007 in our payoff proxy, and non-participating brands receive zero recommendations in our tests. Our results suggest that generative engine optimization (GEO) should be studied not only as a security risk, but also as an emerging marketing practice that shapes market competition. Comments: 16 pages, 4 figures, 11 tables Subjects: Artificial Intelligence (cs.AI) ; Computation and Language (cs.CL); Computers and Society (cs.CY) ACM classes: I.2.7; H.3.3 Cite as: arXiv:2606.17443 [cs.AI] (or arXiv:2606.17443v3 [cs.AI] for this version) https://doi.org/10.48550/arXiv.2606.17443 Focus to learn more arXiv-issued DOI via DataCite Submission history From: Xi Chu [ view email ] [v1] Tue, 16 Jun 2026 02:54:34 UTC (1,162 KB) [v2] Fri, 21 Aug 2026 22:09:04 UTC (259 KB) [v3] Sat, 10 Oct 2026 09:06:10 UTC (261 KB) Full-text links: Access Paper: View PDF HTML (experimental) TeX Source view license Additional Features Audio Summary Current browse context: cs.AI < prev | next > new | recent | 2026-06 Change to browse by: cs cs.CL cs.CY References & Citations SciX Google Scholar Semantic Scholar export BibTeX citation Bookmark Bibliographic Tools Bibliographic and Citation Tools Bibliographic Explorer Toggle Bibliographic Explorer ( What is the Explorer? ) Connected Papers Toggle Connected Papers ( What is Connected Papers? ) Litmaps Toggle Litmaps ( What is Litmaps? ) scite.ai Toggle scite Smart Citations ( What are Smart Citations? ) Code, Data, Media Code, Data and Media Associated with this Article alphaXiv Toggle alphaXiv ( What is alphaXiv? ) Links to Code Toggle CatalyzeX Code Finder for Papers ( What is CatalyzeX? ) DagsHub Toggle DagsHub ( What is DagsHub? ) GotitPub Toggle Gotit.pub ( What is GotitPub? ) Huggingface Toggle Hugging Face ( What is Huggingface? ) ScienceCast Toggle ScienceCast ( What is ScienceCast? ) Demos Demos Replicate Toggle Replicate ( What is Replicate? ) Spaces Toggle Hugging Face Spaces ( What is Spaces? ) Spaces Toggle TXYZ.AI ( What is TXYZ.AI? ) Related Papers Recommenders and Search Tools Link to Influence Flower Influence Flower ( What are Influence Flowers? ) Core recommender toggle CORE Recommender ( What is CORE? ) Author Venue Institution Topic About arXivLabs arXivLabs: experimental projects with community collaborators arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website. Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them. Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs . Which authors of this paper are endorsers? | Disable MathJax ( What is MathJax? ) We gratefully acknowledge support from our major funders , member institutions , and all contributors. About · Help · Contact · Subscribe · Copyright · Privacy · Accessibility · Operational Status (opens in new tab)
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