Investigating the Moderating Role of Economic Justice on the Relationship Between Communicative Rational Action and Organizational Citizenship Behavior

The importance that businesses place on the human factor is increasing. It is known that the human factor is affected positively or negatively by various variables in business life. The accurate determination and solution of these will increase the efficiency of the employees and thus make production and operation more effective. In this context, the study focuses on the sustainable improvement of the human factor in business life. This study aims to determine whether communicative rational action affects organizational citizenship behaviour and, if there is an effect between these two variables, to reveal whether economic justice has a moderating impact on this relationship. Economic justice and communicative rational action scales are newly added to the literature. Therefore, the number of studies on these two variables is very low. The originality of the study and its contribution to the literature are important. The sample group consists of 513 people. The participants are minimum-wage workers. The collected data were analyzed with the IBM SPSS 21 program. Multiple regression analysis and SPSS PROCESS v3.5 (model 1) methods were used in the analysis. As a result of the analysis, it was determined that communicative rational action has a positive effect on organizational citizenship behaviour. As a result, it was revealed that economic justice has a moderating role in the relationship between communicative rational action and organizational citizenship behaviour.