Records Management Theory's Dilemma: What is a Record?

A familiar dialogue is taking place in the professional literature of records and information management. Since the early 1990s, the theoretical foundation of a records management theory has been constructed on convergence (Pemberton & Nugent, 1995; Walters, 1995; Zawiyah M Yusof & Robert W Chell, 2002). While certain concepts are shared across disciplines, arguably the most foundational definition is the most divergent: a record. Each discipline (Archival Science, Library Science, Computer Science) defines the term record in its own way. Records managers at all levels have difficulty espousing a universal definition of the term, while claiming sole responsibility for the authority, organization, authenticity, and sustainability of records.