WORKPLACE PEACE CONSTRUCTION THROUGH VERBAL AND NONVERBAL COMMUNICATION IN THE UNIVERSITY OF CALABAR

The study investigated university workers’ perception of the verbal and non-verbal communication variables that are important to workplace peace. Three research questions were posed. Questionnaires were used for data collection. The analysis was done using simple percentages. The results showed that for verbal communication, participants considered a rich vocabulary and good diction as very important to workplace peace. For non-verbal communication, politeness and words of endearment were rated most important to workplace peace.