Telephony Solutions — Ofgem — 8x8 UK Limited
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Telephony Solutions
This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
Buyer: Ofgem | Supplier: 8x8 UK Limited | Procedure: Open procedure | CPV 32552310: Digital telephone exchanges | Award value: 940000 GBP | Status: complete | Published: 2026-09-11
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