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When Patients Cut In: Extending Clinical Conversational AI Safety to Interruptions

Ellis, Zachary et al.
arXiv (All) · Papers
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computation-and-language
Clinical voice agents are now deployed in routine care, where real patients do not wait their turn: they interrupt. These systems typically use a cascaded architecture (speech-to-text -> LLM -> text-to-speech), so when a patient cuts the agent off mid-utterance, clinically required content can be lo
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