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Detoxifying Toxic Communication: A Design Science Approach to Responsible AI

Soufiani, Hossein Arshadi et al.
arXiv (OAI Expanded) · Papers
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computation-and-languagecomputers-and-society
Toxic language in digital workplaces such as pejoratives, sarcasm, condescension, and subtle incivility can erode trust, morale, and collaboration. Existing moderation tools primarily delete or block harmful messages, disrupting communication and offering no constructive resolution. This study adopt
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