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ANALISIS PENGARUH PEMASARAN HUBUNGAN PELANGGAN, NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN

Ningsih, Tri
Majalah Bisnis & IPTEK · Papers
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customer-satisfaction
customer relationship marketing, customer value, customer satisfaction, consumer loyalty
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