Repositorio de Universidad Autónoma de Chile.
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Emotional impact of workplace incivility and verbal abuse at work: Daily recovery protective role [El impacto emocional del incivismo laboral y el abuso verbal en el trabajo: El papel protector de la recuperación diaria]
The aim was to study daily fluctuations from workplace incivility and verbal abuse in the emotional well-being of employees and examine the daily role of recovery. It was conducted a diary study over five consecutive working days (total of 525 days) with 105 employees. It was evaluated on two differ
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