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The importance of communication skills: Perceptions of IS professionals, IS managers, and users
business-and-corporate-communicationscommunication-skillsinformation-systemslabor-relationssocial-sciences
Information systems (IS) research has shown that communication skills tend to be more important than technical skills to IS staff in project development activities. Yet, research findings indicate that IS staff are lacking in the communication skills they need to interact successfully with users and
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