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NLP techniques for automating responses to customer queries: a systematic review

Peter Adebowale Olujimi et al. · 2023
OpenAlex · Papers · License: Open Access · 2023
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computer-sciencedata-scienceknowledge-managementnatural-language-processingsystematic-review
computer science, customer service, artificial intelligence, natural language processing, service (business), data science, systematic review, knowledge management
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