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Situated Action in Pre-Hospital Critical Care Dispatch: Identifying where and how Algorithmic Assistance might be useful in the daily work of specialist Emergency Medical Dispatchers

Wilson, Ben et al.
arXiv (All) · Papers
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human-computer-interaction
This study uses ethnographic immersion and observation as contextual inquiry to understand situated action at an Emergency Medical Dispatch critical care hub. The work is a response to the urgent need to recruit context-specific knowledge and participation into design that helps to narrow the AI Cha
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