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Designing for Realistic Self-Assessment: Reducing Illusions of Competence in Human–Technology Interaction

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cognitive-offloadingcognitive-psychologyengineering-psychologyhuman-computer-interactionmetacognition
Humans frequently overestimate their unaided problem-solving abilities after receiving cognitive support—a bias known as illusion of competence. Such miscalibration harms the ability to seek and sustain support and thus undermines adaptive reliance on technology. In four experiments, we examined how
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