Zenodo (CERN)
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CC BY-NC 4.0
AI Gyeokjaeng: A Proactive Rights-Delivery Architecture for Reducing Administrative Sludge and Welfare Non-Take-Up
This paper reframes digital public-service innovation from a portal-access problem into a rights-delivery problem. Conventional digital government improves online forms, search portals, authentication, and chatbot guidance, but many citizens still bear the burden of discovering which rights exist
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