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User Experience-Based Website Development to Increase Customer Satisfaction and Sales of Maidanii Dimsum Business

Lubis, Cinta Rizkia Zahra et al.
Economic: Journal Economic and Business · Reports
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msmessalessatisfactionuser-experiencewebsite
This study aims to analyze and develop a User Experience (UX)-based website to increase customer satisfaction and sales at the Dimsum Maidanii MSME. The background of this study is based on the low level of customer satisfaction with the existing website, where 70% of respondents said they were diss
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