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Pengaruh Ketersediaan Obat dan Kualitas Pelayanan Farmasi terhadap Kepuasan dan Loyalitas Pasien Rawat Jalan (Studi pada Rumah Sakit Ibu dan Anak PKU Muhammadiyah Cipondoh, Tangerang): The Influence of Medicine Availability and Quality of Pharmaceutical Services to Satisfaction and Loyality of Patients (Study in Mother and Child Hospital PKU Muhammadiyah Cipondoh, Tangerang)

Nurmiwiyati, Nurmiwiyati et al.
Jurnal Surya Medika (JSM) · Papers
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outpatientpatient-satisfactionservice-quality
Customer satisfaction is the key to creating customer loyalty, as well as in-hospital services. This study will examine aspects of drug availability and quality of service and its effect on the satisfaction and loyalty of outpatients at PKU Muhammadiyah Hospital in Cipondok, Tangerang. This study us
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