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Accurate but Not Confident or Confident but Not Accurate? Cognitive Offloading Impairs Confidence Calibration in Human-AI Teams

Cheatle, Charlotte et al.
eScholarship · Papers
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artificial-intelligencedecision-makinghuman-computer-interactionpsychology
Appropriate AI reliance requires users to accurately evaluate their own performance in order to discern whether to retain or defer responsibility. While underconfidence is a known driver of automation bias, little is known about how collaboration with AI itself influences users’ metacognition. We in
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