Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
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Analisis Kualitas Pelayanan di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sumba Barat Pasca Digitalisasi Tanda Tangan Elektronik dengan Metode Importance Performance Analysis
This study aims to evaluate the quality of public services at the Department of Population and Civil Registration of West Sumba Regency following the implementation of digitalization through the use of electronic signatures. A quantitative approach was employed, with data collected through questionn
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